jiliasi Privacy Policy

1. Who We Are

jiliasi ("jiliasi," "we," "us," or "our") operates the online gaming platform accessible at jiliasi.org, providing casino games, sports betting, bingo, and related entertainment services to eligible players in the Philippines. For the purposes of the Data Privacy Act of 2012, jiliasi acts as the Personal Information Controller (PIC) in respect of the personal data it collects from users of the jiliasi platform.

If you have any questions about how jiliasi handles your personal data, you may contact our Data Protection Officer at [email protected].

2. Data We Collect

2.1 Information You Provide Directly

When you register for a jiliasi account, complete KYC verification, make transactions, or contact our support team, we collect the following categories of personal data:

• Identity data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport number, SSS/UMID/driver's license number).
• Contact data: Email address, mobile number, and residential address (including city, province, and postal code).
• Financial data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, or other linked accounts), transaction history, deposit and withdrawal records.
• Account data: Username, encrypted password, account preferences, bonus history, and gaming activity records.
• Communications data: Records of your correspondence with jiliasi support, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access the jiliasi platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Pages visited, time spent on the platform, and clickstream data.
• Session identifiers and authentication tokens.
• Cookie data and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

jiliasi may receive personal data about you from third-party identity verification providers, payment processors, and fraud prevention services as part of our KYC and AML compliance obligations.

3. How We Use Your Data

jiliasi uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your jiliasi account, including verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core jiliasi gaming experience.
• Regulatory compliance: To fulfill our obligations under Philippine gaming regulations, the Anti-Money Laundering Act, and the Data Privacy Act of 2012, including KYC verification and suspicious transaction reporting.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 support channels.
• Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion where applicable.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where permitted by law. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve the jiliasi platform, game selection, and user experience.

4. Legal Basis for Processing

jiliasi processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jiliasi account and deliver gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR-aligned gaming standards, and tax reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

jiliasi does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist jiliasi in verifying player identities and screening for financial crime risks.
• Technology providers: Cloud hosting, platform infrastructure, and cybersecurity service providers who process data on jiliasi's behalf under strict data processing agreements.
• Regulatory authorities: Philippine government agencies, including the Anti-Money Laundering Council (AMLC) and other competent authorities, where disclosure is required by law.
• Game providers: Third-party game software providers may receive limited session data necessary to deliver their games on the jiliasi platform.

All third parties with whom jiliasi shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and jiliasi's data processing standards.

6. Cookies & Tracking Technologies

jiliasi uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential cookies: Required for the platform to function, including session management and authentication. These cannot be disabled.
• Analytics cookies: Used to understand how players use the jiliasi platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized.
• Preference cookies: Used to remember your platform settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jiliasi platform.

7. Data Retention

jiliasi retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• KYC documentation is retained for a minimum of five (5) years following the end of the business relationship.
• Support communications are retained for three (3) years.
• Marketing consent records are retained for the duration of the consent and for one (1) year thereafter.

Upon expiry of the applicable retention period, jiliasi will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

jiliasi implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jiliasi platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication for administrative access to jiliasi systems.

While jiliasi takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, jiliasi will notify you and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jiliasi:

• Right to be informed: The right to know what personal data jiliasi collects and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jiliasi holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jiliasi's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jiliasi has violated your data privacy rights.

To exercise any of these rights, please contact jiliasi's Data Protection Officer at [email protected]. jiliasi will respond to all data subject requests within thirty (30) days.

10. Children's Privacy

The jiliasi platform is strictly intended for adults aged 21 years and older. jiliasi does not knowingly collect personal data from individuals under the age of 21. If jiliasi becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data will be deleted. If you believe a minor has registered on the jiliasi platform, please contact us immediately at [email protected].

11. Third-Party Links

The jiliasi platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jiliasi platform. jiliasi is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

jiliasi reserves the right to update this Privacy Policy at any time. When material changes are made, jiliasi will update the "Last Updated" date at the top of this page and notify registered players via email or in-platform notification where appropriate. Your continued use of the jiliasi platform following any update constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or jiliasi's handling of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.